Frequently asked questions
What is the return policy?
Request an eligible return within 14 days of delivery. Items must be unworn, unwashed, in their original condition and with the original tags attached. Read the return policy for conditions and instructions.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
In-stock orders are usually prepared for dispatch within 1–2 working days. Estimated delivery after dispatch is 1–2 working days in the Netherlands, 3–7 in the European Union and 5–10 for selected international destinations. Processing and transit are separate. You will receive tracking details by email after dispatch.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Standard shipping: Netherlands €6.95, free from €80; European Union €12.95, free from €159.99; selected international destinations €19.95, free from €200. The applicable shipping cost is shown at checkout before payment. View shipping information.